[KB7680] Manage the Quarantine in ESET PROTECT or ESET PROTECT On-Prem

Issue

Solution

Create a Quarantine Management task

  1. Open ESET PROTECT or ESET PROTECT On-Prem in your web browser and log in.

  2. Click TasksQuarantine ManagementNew → Client Task.

    Figure 1-1
  3. Type a name into the Name field and click Settings.

    Figure 1-2
  4. Select the Action and Filter type drop-down menus. In this example, Delete Object(s) and Object name are selected. Click Select.

    Figure 1-3
  5. Select the object from the list of quarantined files and click OK.

    Figure 1-4
  6. Click Finish.

    Figure 1-5
  7. Click Create Trigger to create a trigger and add target computers or groups to execute a Client Task in ESET PROTECT or ESET PROTECT On-Prem.

Figure 1-6

Manage quarantine on an individual client workstation

  1. Open ESET PROTECT or ESET PROTECT On-Prem in your web browser and log in.

  2. Click Computers, click the computer you want to manage, and then select Show Details.

    Figure 2-1
  3. Click Detections and QuarantineQuarantine.

  4. Select the check box next to each object you want to manage, click Quarantine Management, and then select an option from the context menu.

    Figure 2-2
  5. You will see a popup that the task has been scheduled.

    Figure 2-3