[KB3490] I purchased ESET Cyber Security Pro on StackSocial, how do I activate my product?

Issue

Solution

Sales/Purchasing/Refunds

Contact StackSocial support for sales, returns or other purchasing questions.


Activate ESET Cyber Security Pro purchased from StackSocial.com

    1. Locate the email that you received from StackSocial following the purchase of your product. This email contains a license code that is necessary for the activation of your ESET product. If you do not have your purchase email, contact StackSocial support for further assistance.
    2. Click the link below to Download ESET Cyber Security Pro if you have not already done so.

      Download ESET Cyber Security Pro

  1. The install package will appear in your Downloads folder or the default folder set by your browser. Double-click the file to open it, double-click the Install icon and then click Continue to launch the installation wizard.

    Follow the steps on-screen to complete installation.

Figure 1-1

  1. Select Activate using an Activation Key in the Product Activation Type window and click Next.

If you skipped activation after installing ESET

The Home screen will display a Product Activation prompt. Click the Activation dialog link to open the Product Activation Type window.

Figure 1-2
Click the image to view larger in new window

  1. Type the "license code" provided in the StackSocial purchase email in the "Activation key" field, complete all required fields and then click Activate. If successful, your product will automatically begin downloading the latest virus signature database update.

Figure 1-3
Click the image to view larger in new window


Need technical support for ESET Cyber Security Pro?

For assistance with product-related issues, visit the ESET Knowledgebase to search for solutions to specific issues with your ESET product, or email ESET technical support to open a support case.

To contact ESET technical support by live online chat, visit http://helpus.eset.com/.